Business Analyst m/f/d Fintech Top 100 company, Switzerland
Our client is the consumer finance business unit of a major international Retail and Convenience Company. A team of 30 colleagues based in Zurich are helping customers in Switzerland to arrange their personal financing needs. They are providing digital consumer loans and point of sale financing solutions to end-customers and merchants. For the client the team supplies digital banking software for the bank of tomorrow. It focuses on solutions in transactional banking, mobile banking, personal finance management, digital advisory services and customer engagement banking.
Your Mission
As Business Analyst you will play a key role in building the product proposition and customer experience. Your ability to break down complexity, analyze business requirements and define internal processes will set the groundwork for our software engineers to build fantastic customer journeys running on a scalable and robust product platform
Your Responsibilities
Evaluate, analyze, and communicate business requirements on a continuing basis, and maintain systems processes across our bob Credit and Buy-Now-Pay-Later product range
- Determine and develop user requirements for our applications to ensure maximum usability
- Define required product and operations processes through product and workflow analyses to ensure a great user experience
- Create process flows and build state diagrams as blueprint for application development
- Author user stories with specific requirements for software applications, including their acceptance criteria for testing
- Work within a cross-functional scrum team with product owner, software engineers and quality assurance experts
- Partner with other stakeholder teams in sales, finance, operations, marketing to develop necessary analysis and documentation in a collaborative way
Your Qualifications and Experiences
- Bachelor’s degree in related discipline, Masters is a plus
- Technology background or solid understanding
- 4+ years’ experience in business analysis or process design
- Working experience in projects using agile processes and principles (e.g. Scrum / Kanban)
- Sharp analytical and problem-solving skills
- Ability to present a solution to a customer, team, or management
- Fluent in English
modern heads executive search, Jochen Barringer, Natel: +41-79-689-6530
Mobil: +49-162-235-1121, mail: barringer@modern-heads.com
